Since it was introduced in 1984, this model has quickly become a popular theoretical guide for studies on mental health of employees in work settings, and has also experienced some revisions since then (Van Vegchel et al., 2005). Burnout is hence found to be positively related to mental health issues, such as depression and anxiety (Koutsimani et al., 2019 Vasconcelos et al., 2018).Īmong theoretical frameworks explaining work-related stress or burnout, effort–reward imbalance model (Siegrist, 1996, 2016) is considered as one of the most important frameworks guiding occupational health research. Lack of personal accomplishment refers to the aspect of self-evaluation and is characterized by a reduced sense of competency and productivity (Maslach & Leiter, 1997 Maslach et al., 2001). Depersonalization-the interpersonal aspect of burnout-refers to their cynical and callous attitude towards clients or patients.
Emotional exhaustion-the core dimension of burnout-is regarded as an individual aspect, referring to employees’ emotional tiredness because of the demanding interpersonal contacts with other people. The study hence contributes some practical suggestions for organizational practitioners in working with burnout of healthcare professionals.īurnout is defined as “ a syndrome of emotional exhaustion, depersonalization, and reduced personal accomplishment that can occur among individuals who do ‘people work’ of some kind” (Maslach & Jackson, 1981, p. Over-commitment can also predict employees’ perceived effort–reward ratio. This study supports the effort–reward theory and further suggests that effort–reward imbalance and over-commitment are significantly related to burnout level among healthcare professionals. SEM analysis suggests that effort–reward ratio mediates the relationship between over-commitment and burnout. Over-commitment is also positively related to effort–reward ratio.
Over-commitment and effort–reward ratio are related to all dimensions of burnout. Descriptive analysis, linear regression and structural equation model (SEM) are conducted to examine variables and the relations between them. The questionnaire is composed of three parts: (1) questions of demographic and work-related information (2) the 22-items version of the Effort-Reward Imbalance Questionnaire (Siegrist et al., 2004) and (3) the 22-items Maslach Burnout Inventory-Human Service Survey-Medical Personal (Maslach & Jackson, 1986).
A total of 1162 doctors and nurses from 15 hospitals in Vietnam voluntarily participated in this survey. This study applies cross-sectional design using self-reported questionnaires. In an effort to understand burnout, this study assesses the associations between effort–reward ratio, over-commitment and burnout among healthcare professionals.
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